I've seen many posts about this. Our model number is WA48H7Y00AW. Purchased July, 2016. We have always had issues with small spots of brown residue. The last few weeks have brought huge brown flakes completely covering the barrel. Have tried using bleach during self clean cycle. Fine for a few wash cycles...then it returns. Is there a recall on this unusable washer? Purchased the samsung dryer as well...currently that seems to be working okay. PLEASE HELP!!!
Hey! Thanks for reaching out, can I have your full model number and serial number in private message?
The recall is in regards to the vibration. Here is a link with all of the details: https://pages.samsung.com/us/tlw/
We have the vibration issues as well. ALong with the disgusting, brown, probably unhealthy, residue in our 3 yr old Samsung washer. TOTALLY disgusted, frustrated and disappointed. What a waste of hard earned money!