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Holding start / Stop doesn't turn on my washer (WF45R6300AV/US)

Washer delivered this week, from day 1 we are having issues with the start button. Holding doesnt turn on the device 9 out of 10 times and when it does work you almost have to use excessive force but we dont want to do that. Turns on fine via the smart things app. I will be contacting customer care but figured, why not post. TIA for any info as this is my first time owning a samsung washer

Samsung Moderator
Samsung Moderator

Re: Holding start / Stop doesn't turn on my washer (WF45R6300AV/US)

If you haven't already, check the voltage that is coming out of the outlet the washer is plugged into as sometimes if it's not enough, the washer will have a hard time working properly. I suggest contacting the retailer to have their installers come out and see what's going on with it. 

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