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userrDoMecgBft
Asteroid

How to upload bill of sale

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I registered my washer and dryer but did not think to upload my bill of sale until after I saw they had different warranty dates. On the My Products page it says to click on the “warranty review” to upload the bill of sale. I can’t find that anywhere nor do I see any other way to upload my receipt.

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Samsung Moderator
Samsung Moderator

Re: How to upload bill of sale

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For assistance with registering your product, please call Samsung Account at 800.852.2244. Thank you!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: How to upload bill of sale

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For assistance with registering your product, please call Samsung Account at 800.852.2244. Thank you!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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useredxAksM83H
Constellation

Re: How to upload bill of sale

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This is absurd. I'm in a similar situation with a different product.

 

Samsung, please don't instruct me to upload a bill of sale when that isn't even possible. 

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TechBoi
Asteroid

Re: How to upload bill of sale

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This is a joke they tell you to upload a receipt and you can't even save the one and only invoice they give you in your order history to a format they accept to be uploaded? Did you ever get this resolved? How? 

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userrDoMecgBft
Asteroid

Re: How to upload bill of sale

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Techboi,

I did not get it resolved. Their solution is to call the 800#. Which means no easy online solution. I feel that will involve being put on hold for a while, so I’ve put it off. Maybe now that the holidays are behind me, I’ll give it a try.

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