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Original topic:

I need help changing my delivery address

(Topic created: 02-15-2022 11:25 PM)
userIOslWO97eE
Astronaut
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Washers and Dryers

Hello I have just purchased a new washer and dryer from Samsung and in order to get approval for financing I have to enter my current address and was not able to change when making the purchase the chat rep told me he/she would be able to do it after I place my order but then it couldn't and redirected me to another chat channel and was told to change my address for TD Bank which I call and took forever to get an agent in the phone, but they cannot do anything until I get my card, the appliances will get delivered to my old address and the only way to avoid seems to be cancellation of the order. 
Does anyone know a workaround?

I really wanted this washer and dryer? 

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

I can definitely understand how frustrating this may be. The best team to help in this situation will be our ECommerce team. They can be reached at 1-855-726-8721

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Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

I can definitely understand how frustrating this may be. The best team to help in this situation will be our ECommerce team. They can be reached at 1-855-726-8721