Internet connection failure

[userfo12O37xv5]

I've changed my internet provider, I've tried numerous times to get the washer connected to my current password and it says "unable to find washer Samsung. Connection failed"

I know it's the correct password.

Can anyone throw some light on this please 

K

[SamsungGill]

Have you tried using a shorter password without special characters? Often, routers will allow you to set up a guest account if you want to use a separate password.

[userfo12O37xv5 · Accepted solution]

Hi thank you for your reply...for some reason it decided to connect and let me put the password in to reconnect it...dont ask me why....