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Astronaut

Large Bang and then smoke during spin cycle. Front load Samsung Washer

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My Samsung washer (WF409ANW/XAA) during the spin cycle made a very loud noise and then smoke came out when the door was opened. Now, the spin cycle is shortened as it appears the unit shuts down because the spin drum is out of alignment.  The clothes are still very wet when the cycle is finished.  Can you please help?

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Samsung Moderator
Samsung Moderator

Re: Large Bang and then smoke during spin cycle. Front load Samsung Washer

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I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Astronaut

Re: Large Bang and then smoke during spin cycle. Front load Samsung Washer

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I have the same problem need help model WF219ANWXAA 01 


@userUKFVKtrREL wrote:

My Samsung washer (WF409ANW/XAA) during the spin cycle made a very loud noise and then smoke came out when the door was opened. Now, the spin cycle is shortened as it appears the unit shuts down because the spin drum is out of alignment.  The clothes are still very wet when the cycle is finished.  Can you please help?

 


 

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Large Bang and then smoke during spin cycle. Front load Samsung Washer

JUMP TO SOLUTION

I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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