I have the SAME problem! We purchased this Samsung dryer (and washer) at the beginning of Feb. 2 weeks later the scraping noise started. The store gave us a whole new dryer. Now 2.5 months later- same noise happening. This is clearly a manufacturer defect and I am very disappointed. The salesman assured us that Samsung was highly rated on Consumer Repoers. Now I want a completely different brand!!! So frustrated.
I am having the same problem with my Samsung Dryer. The same metal scraping sound out of the blue. It won't go away.
Model #: DV42H5400GF/A3
Serial #: OABN5BAG8000136W
I have a Samsung dryer Model: DV48H7400GW/A2 and. It is making a metal scraping noise also. Although it is almost 3 years old, it probably only dries 3 loads a week as we no longer have children at home and we have our work clothes dry cleaned. My last washer/dryer was a Maytag and it lasted 15 years. This is the first Samsung appliance we have had and I'm sure it will cost at least $300 to fix, which is half the cost of the unit when it was new. So we are trying to figure out if we should just junk it out and by another Maytag. This is very frustrating.