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uservneAJjysK4
Constellation

Re: Metal Scraping Noise on DV50K8600EV Dryer

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I am having the same issue with my dryer I just it just went out of warranty. The grinding metallic sound is terrible. 

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Samsung Moderator
Samsung Moderator

Re: Metal Scraping Noise on DV50K8600EV Dryer

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Can I have your full model code and serial number via private message?

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userMdQRop5x9o
Constellation

Re: Metal Scraping Noise on DV50K8600EV Dryer

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I have the SAME problem! We purchased this Samsung dryer (and washer) at the beginning of Feb. 2 weeks later the scraping noise started. The store gave us a whole new dryer. Now 2.5 months later- same noise happening. This is clearly a manufacturer defect and I am very disappointed. The salesman assured us that Samsung was highly rated on Consumer Repoers. Now I want a completely different brand!!! So frustrated. 

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uservoeKcHzaVF
Constellation

Re: Metal Scraping Noise on DV50K8600EV Dryer

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I am having the same problem with my Samsung Dryer.  The same metal scraping sound out of the blue.  It won't go away.  

Model #: DV42H5400GF/A3

Serial #: OABN5BAG8000136W

 

Please help.

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Samsung Moderator
Samsung Moderator

Re: Metal Scraping Noise on DV50K8600EV Dryer

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Could you double check that serial number for us?  It's showing invalid.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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uservoeKcHzaVF
Constellation

Re: Metal Scraping Noise on DV50K8600EV Dryer

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Thanks for getting back to me. The number is:

0ABN5BAG800136W (the 0’s are all numbers)

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Samsung Moderator
Samsung Moderator

Re: Metal Scraping Noise on DV50K8600EV Dryer

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Thank you, this type of issue will require service.

 

You can find a repair center using the following link:  http://www.samsung.com/us/support/service/location

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usereLiUVC9syt
Astronaut

Re: Metal Scraping Noise on DV50K8600EV Dryer

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I have a Samsung dryer Model:  DV48H7400GW/A2 and.  It is making a metal scraping noise also.  Although it is almost 3 years old, it probably only dries 3 loads a week as we no longer have children at home and we have our work clothes dry cleaned.  My last washer/dryer was a Maytag and it lasted 15 years.  This is the first Samsung appliance we have had and I'm sure it will cost at least $300 to fix, which is half the cost of the unit when it was new.  So we are trying to figure out if we should just junk it out and by another Maytag.  This is very frustrating.

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Samsung Moderator
Samsung Moderator

Re: Metal Scraping Noise on DV50K8600EV Dryer

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This link should help in this situation. 

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Highlighted
Nebula

Re: Metal Scraping Noise on DV50K8600EV Dryer

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Good morning @usereLiUVC9syt.  I removed your serial number from the post for security purposes.  

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