We purchased a Samsung washer (model # WA48J7770AP/A2) about 2 years ago. We started noticing black flakes of what looked like dirt on our clothes about 6 months after owning the washer. We have been doing the self-cleaning cycle once a week since purchasing the washer. Nothing seemed to help with the dirt showing up on our clothes. I eventually started taking my work clothes to a dry cleaning place and paying them $$ every week to clean my nice shirts. Today I decided to take apart the washer and figure out what was going on.
This is what the bottom of the tub looks like right after running a self-clean cycle
I removed the cap in the bottom of the tub and removed the bolt under the cap. I was able to remove the bottom part of the tub it just lifted off and to my surprise, it was full of mold!!! Yuck!!!
SAMSUNG, You need to fix this!!
Out of curiosity do you wash a lot of organic material off your clothes? Ex: If you're a baker or whatever.
Note: I'm not saying leaving standing water at the bottom of a top loader is the brightest move on their part.
On your next washer try running a load with bleach and hot water once a week. Life (mold in this case) finds a way, even in extreme conditions.
All I wash is normal dress clothes and kids clothes which are never muddy. tried bleach and hot water no luck. Found out that there's a class action law suit I filed a claim.