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Constellation

My dryer will not turn off—the only way it stops is if the door is open

Any suggestions for how to fix this?

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: My dryer will not turn off—the only way it stops is if the door is open

If you have completed a power cycle of the dryer to no avail, the dryer will need to be serviced. 

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange process.

- If you have an extended warranty you can reach out to them to have service processed.

 

 

You are welcome to send us a private message with the full model code and serial number in order to see if the unit is within the warranty or if it qualifies for any possible options. Messages can be sent by visiting any mod's profile. http://bit.ly/2sSxapD


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