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Astronaut

My new washer does not work

I have had 2 service calls on my washer and it is still not working.  Now I have to wait more ...I have been without a washer for 1 1/2 months.........how can I send pics to show what the repair man did to my washer.  He pounded on it for 2 hours with a hammer and a chisel

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Samsung Moderator
Samsung Moderator

Re: My new washer does not work

Hey there! From what I can see in our system, there's an open ticket with the Office of the President. I would recommend following up with them via email or phone directly in regards to this. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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