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Astronaut

My washer model WW85J5255FW is not connecting to the AP

Hi my Samsung Washer is model # WW85J5255FW/ET I have been trying to link it to my Smart Things app with no success. I have downloaded all the Samsung apps, Samsung home, Samsung Smart Washer .. everything .. same result. The thing is I am not even able to get the AP show up on the screen. Could you guide me through how to get this fixed? Thanks!

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Samsung Moderator
Samsung Moderator

Re: My washer model WW85J5255FW is not connecting to the AP

Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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