Original topic:

Mystery Wire Exposed From Behind Drum - No Water Flow to Start Cycle

(Topic created: 04-17-2024 07:27 AM)
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thechadv1
Astronaut
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Washers and Dryers

We have a Samsung WA50R5200AW top-loader washing machine.

As of the night before, it was working normally. Upon loading laundry yesterday, a wire was visible hanging out from behind the drum. There are 2 wires, 1 black, and 1 yellow, wrapped in green tape. Upon closer inspection, it appears that one of the plugs may be broken. (pictures attached)

I attempted to start a couple of different cycles, but there is no water flow, and it never actually starts what would look like a normal wash cycle.

Additionally, on the display panel is a rotating, rectangular image that I have not seen before (also attached).

Short of taking it completely apart to search for the connection, does anyone have any specific ideas for me to look for?

Thank you for your time!

IMG_20240416_213038768.jpgIMG_20240416_213012917.jpgIMG_20240416_212956868.jpgIMG_20240416_212949560.jpgIMG_20240416_212926737.jpgIMG_20240416_213005584.jpgIMG_20240416_213036926.jpg

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thechadv1
Astronaut
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Washers and Dryers

If anyone ever runs across this odd situation - After hours of research, I actually found the answer within this video:

https://www.youtube.com/watch?v=I75Zh4Kl3OE&ab_channel=DIYRepairsNow

In this Video, We have a Samsung Top Load Washer, Model #WA50R5200AW/US, In Which the Main Complaint Was that it was OFF Balance and Would Shake Violently Especially During the Spin Cycle. We Found that the Shocks Needed to Be Replaced. This is a Pretty Common Problem with Most Newer Top Load ...
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