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user5gP0vWK3JX
Constellation

No aqua pebble!

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Yet another Flexwash buyer who did not receive an aqua pebble in the washer I bought from Lowe's. This seems to be a common occurrence. I'd like to use the top washer as well. Please help! 

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Samsung Moderator
Samsung Moderator

Re: No aqua pebble!

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Let's look into this for you. Can you send a private message here: http://bit.ly/2Kq3B5F with the full model and serial numbers as well as a copy of the receipt from purchase? 

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11 REPLIES 11
Samsung Moderator
Samsung Moderator

Re: No aqua pebble!

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Let's look into this for you. Can you send a private message here: http://bit.ly/2Kq3B5F with the full model and serial numbers as well as a copy of the receipt from purchase? 

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userHEvZk0Kg5O
Constellation

Re: No aqua pebble!

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I also did not receive my aqua pebble 

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user9WbO51aJoY
Constellation

Re: No aqua pebble!

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Hello.  I also did not receive an aqua pebble.  How can I order one?  

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Samsung Moderator
Samsung Moderator

Re: No aqua pebble!

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@userHEvZk0Kg5O

@user9WbO51aJoY 

 

Please send us a private message with the full model code and serial number: Link

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userBH5O8zely7
Constellation

Re: No aqua pebble!

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Hi! I have no aqua pebble either. 

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Samsung Moderator
Samsung Moderator

Re: No aqua pebble!

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Could you send us a private message so that we can get some additional information?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userU542zxOzys
Constellation

Re: No aqua pebble!

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Hello I also did not receive my aqua pebble, what can I do? 

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Samsung Moderator
Samsung Moderator

Re: No aqua pebble!

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We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: No aqua pebble!

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Get back to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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