Original topic:

Not impressed, Samsung.

(Topic created: 07-28-2021 02:39 PM)
BCarll
Asteroid
Options
Washers and Dryers
Dryer door shattered while drying towels. Fantastic. If it's not me fighting mold constantly with the washer (even with door open when not in use), it's something else.
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4 Replies
BCarll
Asteroid
Options
Washers and Dryers
Yippee skippee20210728_155016_16117.jpg
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SamsungJustin
Community Manager
Community Manager
Options
Washers and Dryers

Oh no! I'm so sorry to hear this. Can you please send us a private message with the full model and serial of the unit? We'd be happy to look into this case further. http://bit.ly/2ihPL97

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BCarll
Asteroid
Options
Washers and Dryers
Hi Justin. I've been in contact with Samsung these past few weeks and have had problem after problem in regards to how this issue is being handled. Hopefully it actually gets resolved soon.
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SamsungLou
Samsung Moderator
Samsung Moderator
Options
Washers and Dryers

I will be happy to look in to your case. Please send your ticket number, or the full model and serial numbers, to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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