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Constellation

One Loud bang at the end of spin cycle that stops it

I have a front load washer model WF431ABP/XAA that made  a loud bang almost at the end of spinning cycle. Light smoke and burnt rubber  smell and stopped the spin cycle. 

i had a technician come to see it and he seems to think everything is fine, so I tried it again. I reduced the spin speed Everything was fine until the last spin cycle. It did the loud noise again. Almost like the drum breaks off .

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: One Loud bang at the end of spin cycle that stops it

I am sorry to hear about this. Please send the serial number for the washing machine to this PM Link.


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Samsung Moderator
Samsung Moderator

Re: One Loud bang at the end of spin cycle that stops it

Please get back to us as soon as you are able! 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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