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Constellation

Our dryer is running and won't turn off

Our dryer keep spinning and won't shut off unless I open the door or unplug/cut power. This seems to be a common problem but didn't find the solution in the other posts. Please advise how we can fix this.

 

Thanks in advance,

Sarah

2 REPLIES 2
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Constellation

Re: Our dryer is running and won't turn off

Model No. DVE45N5300W/A3

Serial No. <HIDDEN>

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Samsung Moderator
Samsung Moderator

Re: Our dryer is running and won't turn off

1. Make sure that the 3-hr Air-fluff/Wrinkle Prevent option is not on.
2. Run a light load of clothing. Does it heat?


If the unit does not cut off and runs continuously unplug the unit for about 5 minutes and plug back in if it’s turning then we need more details about if the unit is heating or not.

 

Please send me a private message so I can look further into this for you http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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