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Asteroid

RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2 and recall issues

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My washer has rusted out and it's not even 4 years old!  I've seen many others with the same issue and really just want the recall/rebate info so I can get another machine.  It is ruining our clothes and such a disappointment.  A03F7574-5655-4EE1-B31B-B0B0A7A5A583.jpeg61F8937D-146C-49DA-B078-950DFB167083.jpeg634D4374-BAC1-43BF-82C4-CE1A3AFF253C.jpegFF57D3B2-A449-4922-B5ED-2269A076FE43.jpegimage.jpg

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Honored Contributor

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2 and recall issues

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I can understand the frustration, you can find details about the recall here or by calling the hotline at 866-264-5636.


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Honored Contributor

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2 and recall issues

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I can understand the frustration, you can find details about the recall here or by calling the hotline at 866-264-5636.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2 and recall issues

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I have the same issue, I also found that Counter Balance Weight in in the bottom of the tub is very corrided and filling my clothes with grit/deposits from the couter balance weight.  Counter Balance WeightCounter Balance WeightTagTop RustTop RustTop Rust2Top Rust2

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Samsung Moderator
Samsung Moderator

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2 and recall issues

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We are sorry to hear that, could you send us a private message with your full model and serial number? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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