I'm having the same problem except right now it's just chipping in all the same spots where others have full rust. Model WA48H7400AW/A2. What options do I have, was told warranty doesn't cover. Machine bought 10/2016.
I have the same rusting issue with my washer. My washer is only 2 years old and Samsung customer service told me to buy a new washer to avoid the costly repair of my washer? Obviously that is ridiculous; I’m not buying a new washer every two years. I have reluctantly decided to fix my washer so I can get another two years out it. I’m currently looking for an extended appliance warranty program (3 party) that is not a rip off and would cover such repairs. (no luck so far) The best solution is to never buy any Samsung product again.
My previous dryer was returned under the recall and we decided to stick with Samsung for our new dryer. In Jan 2017 we purchased model # WA45H7000AW . 15 months later and the top near the bleach dispenser is runting through. This product is terrible
We purchased our Samsung Washer, same model - WA48H7400AW, 18 months ago and it is rusted too. The paint is peeling and rusting, causing clothes that touch it to be stained with rust. We were also told that it was not cover under the warranty even though this is NOT normal wear and tear. How do we get this fixed???
I have the same rust issue with my machine model # WA48J7700AW/A2 rusting around the beach dispenser. My machine is part of the recall but I have not had the work done. Do you think it is possible to have the top changed when they come to do the recall work? I would appreciate a response from the moderator.
I have this same model and my washer is rusted. I purchased a 3yr warranty thru best buy but I wasnt aware of a recall. Please advise how I can get my washer repaired. Thank you.