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Astronaut

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2

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Me too plus black mildew in the softner dispenser.
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Astronaut

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2

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How do I go about getting this reparied?? My washing machine is 5 years old. Now leaking as a result of the bleach tray dissintegrating.

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Samsung Moderator
Samsung Moderator

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2

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We are sorry to hear about this. Have you had the recall repair completed yet?


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Asteroid

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2

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Me too! Mildew and slime it’s disgusting! 

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Samsung Moderator
Samsung Moderator

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2

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Would you happen to have any transaction numbers that we could look into? 


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Constellation

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2

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I just bought a house here in Florida  the whole top under lid is all rusted...very upset..didnt know there was a recall having them  fix it this sat...then with a new warranty i hope they replace the top...never seen something like this before..I have a whirlpool and LG never had this...please help me....Roberta...

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Samsung Moderator
Samsung Moderator

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2

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@user3VJKGWywcA Hello Roberta, please send us a private message with the full model code and serial number so that we can best assist you: Link

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Constellation

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2

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20190403_102526.jpg

 

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Constellation

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2

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Hi,

Is anything being done for washing machines that are rusting around the bleach tray? I had the safety recall taken care of on mine but the rust is getting significantly worse. Machine is only 3 years old and kept inside an air conditiined house. Thank you

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Anonymous
Not applicable

Re: RUST ISSUE SAMSUNG WASHER MODEL WA48H7400AW/A2

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I would be happy to look into this. Can you please send a Private Message with the full serial number and the contact phone number for your account here: http://bit.ly/2Kq3B5F

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