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Original topic:

Red smiley lock sign on washer

(Topic created: 02-18-2022 08:53 AM)
AgvaKate
Constellation
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Washers and Dryers

Hi, 

My washing machine started displaying a red lock sign. It locks and unlocks whenever it wants, too. 

How can I fix it?

Thanks in advance

IMG_20220218_174340.jpg

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

So that little red lock is the child lock sign. You can press the 2 buttons that are labeled "Temperatura" and "Aclarados" and hold them for 3 to 5 seconds to make it disappear. You would need to hold them both at the same time. 

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2 Replies
Dj-unkman
Astronaut
Options
Washers and Dryers
Delete an remove all files an even the firmware wait three to four minutes and download do this on a phone or PC \tablet
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

So that little red lock is the child lock sign. You can press the 2 buttons that are labeled "Temperatura" and "Aclarados" and hold them for 3 to 5 seconds to make it disappear. You would need to hold them both at the same time.