I have a new washer being delivered tomorrow but I need to know what to do with my old one. I have sent in photos and my acceptance letter but I cannot give an answer as to what I need to do with my washing machine. Do I need to hang on to it? do I need to send in different photos? Is the paperwork I submitted appropriate? I called several times today and nobody could answer the question for me.
I'm sorry to hear this @userMsBlvlK8kk! Can you send me a private message with your ticket number, I'd be happy to look into your case!
And you won't get it. I have been dealing with Samsung for over. 30 days and all they keep telling me "The checks in the mail".. Never received a thing from Samsung to date.. NOTHING BUT LIES!!! Time to contact the BBB.