cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Rust and unbalanced tub

I am so disappointed in this washing machine and this company. Not only is it rusting all around the inside edge, but the tub becomes completely unbalanced all the time and never completes the spin cycle. I can barely even find anyone who will attempt to fix it bc many people will not repair this brand! This machine is only 4 years old and Samsung has not been at all helpful in finding a solution to either problem. 

7359763A-2E29-465E-A527-2B28E9CF404D.jpeg

 

image.jpg

 

2 REPLIES 2
Highlighted
Samsung Moderator
Samsung Moderator

Re: Rust and unbalanced tub

We are sorry to hear about this. Please send the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Rust and unbalanced tub

We have the exact same issues! Rust is totally out of control and has ruined and stained clothing. We can't use our machine like this. Out of balance and adds more water and soaks clothes and out of balance again then stops, repeats over and over impossible to get to spin cycle completion. Need help please, Samsung. Started in the bleach area and totally out of control staining itemsStarted in the bleach area and totally out of control staining items

 

Top outside also rustedTop outside also rusted

 

Machine is unusable like thisMachine is unusable like this

 

Reply
Loading...