I have called a couple of times concerning this rust problem but was told this was not covered under warranty.
this is a manufacturer's defect. I am 70 years old and this is my second purchase of a washer and dryer. My Maytag was over 40 years old and stupid me I wanted to upgrade to a rust bucket? based on all the social media comments looks like Samsung would step up to the plate and acknowledge this problem and get it fixed. I see that there is now a class action lawsuit investigation concerning this rust issue.
I was told that I could remove the bleach dispenser and fix this problem. Well the bleach dispenser is not removable, the entire top has to come off.
for the price paid for this machine Samsung should stand behind their product.