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Constellation

Rust on 2012 Samsung washer

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I have a 2012 Samsung washer which is being eaten up by rust around the soap and bleach dispensers.  The Model is WA5451ANW.XAA 02.  While the machine is nearly eight years old, we expected the machine to give out one day but certainly not because of rust.  It's a washing machine which is intended to be subjected to water for God's sake!  At the time the recall was performed on the lid, nothing was mentioned regarding rust.  We thought we were buying the best when we purchased Samsung but I cannot justify purchasing another.  The machine does a great job washing but I wish I could replace the top.

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Samsung Moderator
Samsung Moderator

Re: Rust on 2012 Samsung washer

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Our sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send us a private message with your serial number so that we can look into this for you. http://bit.ly/33ipYnO


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Rust on 2012 Samsung washer

JUMP TO SOLUTION

Our sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send us a private message with your serial number so that we can look into this for you. http://bit.ly/33ipYnO


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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