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Constellation

Rust on Samsung washer

I recently turned in a recalled washer (part of an exchange program to upgrade to a new model)  and decided to stay with Samsung as we really liked the product lineup, having nothing but Samsung appliances and electronics in our household.  However after a short period of time I noticed that the bleach reservoir on the top of my top loading washer was rusting severely.  I notice now that some of clothes are starting to get stained.  The washer is only slightly over a year old.  I’ve read many posts with this same exact condition.   I’m hoping that Samsung does the right thing and offers some type of fix/resolution for this problem.  Please advise.  My email is <HIDDEN>

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Rust on Samsung washer

I would be glad to look into this for you. Could you send me a private message with the full model and serial number of the washer?

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