I purchased this washer in late 2014 and noticed rust developing about 2 years after ownership. It has now become so bad that I have to remedy the situation. A washer should NOT rust inside of the first TEN YEARS of ownership let alone 5. Samsung claims there "is nothing we will do. Rust is not covered". This is ridiculous. This is an expensive machine and the defective top should simply be replaced. Is there anything that can be done?
I understand your concern and would be happy to look into this issue for you. Please send us a private message to the link with your serial number.