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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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I apologize for the inconvenience, Frustrated2deat. If you are interested in service, please click here: www.samsung.com/us/support/service/location to locate a technician in your area. Thank you.


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Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Yes I need a technician, my machine doesn’t spin it new and it’s a piece of junk I will look into a class action law suit against Samsung. For selling defected appliances . To many people with the same problems. Samsung should pay for repairs. Please answer!!!!!’ Frustrated 

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Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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@useruYzQLHdwe2    Please send your model and serial numbers to this link.


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Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Samsung washer just stopped spinning in middle of cycle and now will not spin. Code was 5C but there seems to be more to the issue than that. We purchased from HHGregg with warranty but now the number to call is out of service. Where can we look to get this issue resolved quickly. Washer is only 2 years old. Thanks.

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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Could you send us a private message with the full model and serial number?


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Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Having the same issue. The technician recommended came out we replaced damper struts and the sensor board and still clothes do not spin out.
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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Would you happen to have a transaction number that we could look into?  


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Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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I have my receipt where I paid. I got the appliance name from when I called customer service.
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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Please send a private message with your full model and serial number.  http://bit.ly/2ihPL97 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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