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userfVwaDMMp48
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Yes another one suckered by the 10 year warranty. Between this and the overpriced dryer I'm about to go nuts.

Model WF56H9100AG/A2 Mine's the really big one. 

UE error code - slow spinning if at all. I paid HOW much for the set??? Samsung you should be ashamed.

Numerous issues on both the washer AND dryer.

WHERE IS THE RECALL ON THESE DEFECTIVE UNITS?

 

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userBVl5n35kIX
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Hi, i am having this same issue on model WF405ATPAWT/A2. Just keeps going back to rinse cycle when there is laundry in the drum. So frustrating!! I just pressed on the door really hard and it went into the fast spin. Now wondering if it’s the door, even thought it locks. HELP serial number Y6YC5ACC00055D

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userUJMpHTR4Yg
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Did anybody ever find the problem with a Samsung washer not spinning out water and just keeps adding water and staying at 13mins. I was told it was unbalanced so I ran with no clothes in washer and it still has same problem..Help Please ... I can fix it if someone tells me what it is and I can fix it .HELP....

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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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There can be many causes for this issue. Please send the model and serial numbers to this PM Link, and we will look into this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userp1I0frzMnN
Astronaut

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Maybe your load is too heavy.i found that to be my prob with front loader. These washers are alot different then top loaders. Learn to adjust and adapt. 

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userWdd2Aoj0oI
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Our front loader that is not even 4 years old stopped spinning this weekend. It can't complete any cycle and will get down to 5 minutes or so and then go back up to 13. This is super frustrating. We have to manually stop it as it will go for hours, and then the clothes are dripping wet. I have tried a cycle without clothes and it seems to run fine, so it only occurs when the drum has clothes in it. We are not using large loads at all, probably half of what it should be able to handle. 

 

The model numbers is: wf42h5400aw/a2

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userWdd2Aoj0oI
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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I also checked the drain clog and that was empty.
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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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@userWdd2Aoj0oI Does this issue occur on all cycles and load sizes?

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userWdd2Aoj0oI
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Yes

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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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@userWdd2Aoj0oI The next step would be service. You can find a repair center using the following link:  http://www.samsung.com/us/support/service/location

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