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useruYzQLHdwe2
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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@useruYzQLHdwe2    Please send your model and serial numbers to this link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userWSojxQGUw3
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Samsung washer just stopped spinning in middle of cycle and now will not spin. Code was 5C but there seems to be more to the issue than that. We purchased from HHGregg with warranty but now the number to call is out of service. Where can we look to get this issue resolved quickly. Washer is only 2 years old. Thanks.

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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Could you send us a private message with the full model and serial number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userG13xNUXVEf
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Having the same issue. The technician recommended came out we replaced damper struts and the sensor board and still clothes do not spin out.
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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Would you happen to have a transaction number that we could look into?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userG13xNUXVEf
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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I have my receipt where I paid. I got the appliance name from when I called customer service.
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Samsung Moderator
Samsung Moderator

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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Please send a private message with your full model and serial number.  http://bit.ly/2ihPL97 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userIUi6AqRyPd
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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My over 2 years old washer stopped spinning also. What a crap Samsung washer!!!!

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user15BQq82JJy
Constellation

Re: SAMSUNG WASHER SPIN CYCLE NOT DOING ITS JOB

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My Samsung WA50M7450A won’t spin.  Doesn’t throw a code, where do I start to look.  I can spin rotor and it spins in the drum.  So it’s not the coupling, motor sounds like it’s kicking on my nothing turning.

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