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07-13-2022 03:38 PM (Last edited 11-26-2023 09:44 PM by SamsungChelsea ) in
Washers and DryersThe sharp edges on the door are cutting my hands, I tries to reach multiple departments for resolution but i couldn't get any help. Customer safety should be their first priority. Is there any way I can get help on this?
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07-14-2022 06:20 AM in
Washers and DryersHello, We appreciate reaching out about this. I can definitely understand the concern here. Since the outside of our appliances are not designed to be that sharp, we would like to work with you directly to find the best resolution for this. Please reach out to any of the moderators here by clicking our name and selecting private message. In your message, please include the full model and serial number for the product you are referring to. This will help us in assisting you quicker. You can also include any additional information about what you've experienced, such as when you first noticed this. Again, thank you for reaching out about this.
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07-14-2022 06:20 AM in
Washers and DryersHello, We appreciate reaching out about this. I can definitely understand the concern here. Since the outside of our appliances are not designed to be that sharp, we would like to work with you directly to find the best resolution for this. Please reach out to any of the moderators here by clicking our name and selecting private message. In your message, please include the full model and serial number for the product you are referring to. This will help us in assisting you quicker. You can also include any additional information about what you've experienced, such as when you first noticed this. Again, thank you for reaching out about this.