Original topic:

Samsung Dryer will not stay on

(Topic created: 06-28-2021 04:39 PM)
The_Bat_Man
Constellation
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Washers and Dryers

Earlier today, my wife got a "HE" error message on our Samsung Dryer (model number DV48H7400EW/A2). This was accompanied by a slight burning smell. I did some trouble shooting to include chatting with a rep online (no help whatsoever). Now, the dryer will only run for about 5 seconds before shutting off completely. Any suggestions would be a huge help. Thanks! 

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SamsungLou
Samsung Moderator
Samsung Moderator
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Washers and Dryers

I will be happy to assist you. The HE error code indicates an overheat condition, usually caused by a lint filter or vent blockage. If the vent and filter have been thoroughly cleaned, the dryer will require service.


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