Original topic:

Samsung FlexWash lower washer won't power on and door locked.

(Topic created on: 1/26/21 1:09 PM)
userrpWgnsGhNv
Astronaut
Options
Washers and Dryers

My Samsung FlexWash lower washing machine won't power on and won't unlock door. The upper washing machine is fine.

3 Replies
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Washers and Dryers

I'm sorry to hear that, how long have you had this washer? Also, does this occur after power cycling the washer? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
userxRg3EKvANQ
Astronaut
Options
Washers and Dryers

I have the same issue for my 2-year-old washer. The washer stuck in the middle of washing process (around 50~55 minutes remaining). No response pressing any button, except the power button turned the lower washer off and never able to turn on again, door is locked. Upper washer is still working fine though.

What do you mean by “power cycling”?

0 Likes
SamsungAl
Samsung Moderator
Samsung Moderator
Options
Washers and Dryers

By power cycling, we're asking if you have either unplugged the washer or flipped the circuit breaker off for a few minutes? Sometimes a soft reset like that can correct the issue.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes