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Original topic:

Samsung WF457ARGSGR/A2 washer touchscreen is unresponsive to touch

(Topic created: 03-21-2022 05:52 PM)
uservErzIWrzJm
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Washers and Dryers

Does anyone have a solution to this problem also gets an error code AE4,02, and two other ones I will post in a few

 

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hello! I completely understand your concerns with the washer having an issue with multiple error codes and an unresponsive screen. I'll be more than delighted to assist you with this issue.  The error code Ae4 describes a communication error. Have you tried to unplug the washer and plug it back in? 

 

additionally: https://www.samsung.com/us/support/troubleshooting/TSG01108862/#:~:text=Reset%20the%20washer%20by%20...

 

If the issue still occurs the unit will require service: If the unit is out of warranty you can use the following link to find a local service center near your area. http://www.samsung.com/us/support/service/location.

 

If the unit is still under warranty you can message ant moderator  http://bit.ly/2tCGnGK

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello! I completely understand your concerns with the washer having an issue with multiple error codes and an unresponsive screen. I'll be more than delighted to assist you with this issue.  The error code Ae4 describes a communication error. Have you tried to unplug the washer and plug it back in? 

 

additionally: https://www.samsung.com/us/support/troubleshooting/TSG01108862/#:~:text=Reset%20the%20washer%20by%20...

 

If the issue still occurs the unit will require service: If the unit is out of warranty you can use the following link to find a local service center near your area. http://www.samsung.com/us/support/service/location.

 

If the unit is still under warranty you can message ant moderator  http://bit.ly/2tCGnGK