We are having the same problem with disgusting debris that is left on the clothes. If you touch it, some pieces are gritty and other pieces are thin and smear across your clothing. Running the Pure cycle weekly has not resolved the problem.
I have the same problem, and am sick of it. I have had the machine for several years, and didn't realize where the flakes of gunk were coming from. I have spend a lot of money on washing machine cleaning tablets and the hot water used with the self-cleaning cycle. My latest situation I have ran the machine at least 8 times (twice with the cleaning tabs) and I have yet to get a cycle with no gunk left over. I will not buy or recommend a Samsung washer again.
Could you send us a private message with your full model and serial number as well as pictures of the residue? http://bit.ly/2ihPL97
I am horrified to see how many other people are experiencing this same issue. This is now the second Samsung washer (model WA40J3000AW/AA) where we are getting black, flaky sludge after every single wash. And we had both for less than two years when this started happening. On the first one I thought it was just our issue, so we just bought a new replacement washer (same model). Now, seeing all these other messages, I am upset that Samsung hasn’t done more to address this issue. I have followed all of the instructions for self cleaning (running bleach through multiple self clean cycles, cleaning with baking soda and vinegar, etc.) and the flakes just keep coming.
Please advise Samsung.
We are having the same issue!! Brown flakes after every wash. We have completed several self cleanings and purchased washer cleaner etc. This is pretty ridiculus!! We too are disapointed! I need to discuss with an admin!!!!
Re: TOP LOAD WASHER
DISGUSTING BROWN SLUDGE RESIDUE
I have sludgy brown stuff on my clothes EVERY TIME I do laundry. The solution Samsung gives is to use the self clean cycle. Please! They do not care. I hate Samsung now. My clothes get ruined and I can’t afford a new machine . It is disgusting and never ending. I’ve done the self clean cycle with bleach with vinegar with baking soda. It doesn’t help.
I have the
Purchased it 2014.
the worst purchase of my life!