This solution does nothing at all to fix the problem. I am currently running at least 3 clean cycles a week. I am currently on my 8th one today and there is still sludge all in my machine. To say I am disappointed in Samsung is an understatement.
Yeah. Self Clean doesn't help when the space between the metal and plastic portion of the pulsastor is filled with mold. MAJOR DESIGN FLAW. I could buy a new pulsator, but that means I'm committed to buying a new pulsator every single year (for $125) every year I own the machine if I don't want to suhject my children to black mold. This is egregious,
No, self clean doesnt help.
stop saying that this is the fix for us. tried bleach and vinger and about a thousand self-cleaning washes.
i feel like i need to take it apart and pull the tub out to clean it. (self clean....)
HELP! I am having the same issue. Brown sticky residue everywhere in my washing machine. I am horrified to be reading this Samsung!!!!! Is there a recall? Reading through the threads it does not look like there is resolution that fully cleans out the washer? I cannot imagine washing my clothes in mold or nasty hidden build-up. This is outrageous. Please advise ASAP.
I am having the same issue and I purchased my washer less than 2 years ago. I’m so furious to find out this has been an issue for years and no resolution to correct the problem. This machine was expensive and no way I can get my money back. Never will I ever purchase another Samsung product!!!’