Thank you for sharing this concern with us. We would be happy to look into this for you. Please send us a private message to the link with your serial number.
I have been having this same issue with my top loading samsung washer. Has there been any resolution to this? This is now the 3rd thread that has been started on this same issue and now ther are almost 30 pages of complants on this washer. We have cleaned our washer multiple times and the issue keeps coming back.
My wife and I have the same issue and nothing we do is working! So frustrating! Definitely not buying anymore Samsung products because their customer service is awful!
We are having the same issue with our washer, same model WA45H7000AW/A2. This has been going on for over a year. I assumed is was coming from clothes until I checked this forum. Samsung, what are the steps to remedy this?
I’m having the exact same issue of flaky brown debris in my washer after every use. It’s getting worse since an expensive out-of-warranty replacement of the support struts that had broken earlier this summer.
What is the solution?