cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Samsung Moderator
Samsung Moderator

Re: Samsung washer brown residue

JUMP TO SOLUTION

Thank you for sharing this concern with us. We would be happy to look into this for you. Please send us a private message to the link with your serial number. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Highlighted
Astronaut

Re: Samsung washer brown residue

JUMP TO SOLUTION

I have been having this same issue with my top loading samsung washer.  Has there been any resolution to this? This is now the 3rd thread that has been started on this same issue and now ther are almost 30 pages of complants on this washer.  We have cleaned our washer multiple times and the issue keeps coming back.  

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Samsung washer brown residue

JUMP TO SOLUTION

Could you send us a private message so that we can get some additional information from you?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Highlighted
Constellation

Re: Samsung washer brown residue

JUMP TO SOLUTION

My wife and I have the same issue and nothing we do is working! So frustrating! Definitely not buying anymore Samsung products because their customer service is awful!

Reply
Loading...
Highlighted
Constellation

Re: Samsung washer brown residue

JUMP TO SOLUTION

We are having the same issue with our washer, same model WA45H7000AW/A2. This has been going on for over a year. I assumed is was coming from clothes until I checked this forum. Samsung, what are the steps to remedy this?

Reply
Loading...
Highlighted
Honored Contributor

Re: Samsung washer brown residue

JUMP TO SOLUTION

Can I have your serial number via private message?

Reply
Loading...
Highlighted
Asteroid

Re: Samsung washer brown residue

JUMP TO SOLUTION

I am having the same problem, I have tried everything! I run self clean once a week, it doesn't help! My washer is only 2 1/2 years old. Model WA48H7400A/ WA2

Do I have to buy a new machine? 

Reply
Loading...
Highlighted
Asteroid

Re: Samsung washer brown residue

JUMP TO SOLUTION

I sent photos, still no reply to private message!! How about a little help here, for all of us?

Reply
Loading...
Highlighted
Constellation

Re: Samsung washer brown residue

JUMP TO SOLUTION

I’m having the exact same issue of flaky brown debris in my washer after every use. It’s getting worse since an expensive out-of-warranty replacement of the support struts that had broken earlier this summer. 

What is the solution?

Reply
Loading...
Highlighted
Honored Contributor

Re: Samsung washer brown residue

JUMP TO SOLUTION

Can I have your full model code and serial number via private message?

Reply
Loading...