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Astronaut

Re: Samsung Washer - Brown Residue - DISGUSTING!

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I am having the brown residue in my washer as well. I have seen it in the past and thought it was just something on my kids clothes! Reading these posts it looks like it’s mold! I have ran 4 self clean cycles and it hasn’t gotten any better. Were you able to get Samsung to help with the problem?? 

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Samsung Moderator
Samsung Moderator

Re: Samsung Washer - Brown Residue - DISGUSTING!

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Could you send us a private message to get some additional information?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Samsung Washer - Brown Residue - DISGUSTING!

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I am having the same issue with brown residue left behind on clothes after being washed.  I have also run the self clean cycle with the 1 cup of bleach, with no success in eliminating the brown mess. When I removed the pulsator cap, the bolt and all around was covered in brown yuck.  

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Samsung Moderator
Samsung Moderator

Re: Samsung Washer - Brown Residue - DISGUSTING!

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For assistance with this concern, we recommend sending a private message to the link


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Samsung Washer - Brown Residue - DISGUSTING!

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Please get that to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Samsung Washer - Brown Residue - DISGUSTING!

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I have this same issue.  Constant battle with mild,  gross brown debris everytime I run wash.  Is there a fix?  Those of you that are sending your info what are they telling you?  I think I'd rather buy a new washer instead of paying for a tech to come out if doesn't fix it. 

 

Model #WA48J7700A 

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Constellation

Re: Samsung Washer - Brown Residue - DISGUSTING!

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I am having the same issue with our washer. I get gross brown flakes almost every time I wash clothes.

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Constellation

Re: Samsung Washer - Brown Residue - DISGUSTING!

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I am having the same issue for a long time.  Samsung can you help with this issue?

 

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Constellation

Re: Samsung Washer - Brown Residue - DISGUSTING!

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I am having the same issue despite numerous attempts at clean cycle and wiping out regularly. Samsung can I send you information to look into this??

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Constellation

Re: Samsung Washer - Brown Residue - DISGUSTING!

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I have been having the same issues. It will not come out of our clothes and has ruined many items.

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