Original topic:

Samsung Washer Lid Keep Cracking

(Topic created: 09-29-2021 05:03 AM)
userxOApFYgs4T
Constellation
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Washers and Dryers

I purchased my Samsung Washing Machine and Dryer in December 2020 . I had it installed by Home Depot because I could not install it myself.   I am on my third washer lid as they keep cracking. This is the most ridiculous waste of money I have ever spent.   I will never buy another Samsung product again - now that I see that the product fails and samsung offers no support or solution. I have sent proof of work orders and pictures with no response. I can probably buy another better quality washer cheaper. 

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2 Replies
DanG92263
Sun
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Washers and Dryers
How is it cracking? Please post photo of damage.
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SamsungStephanie
Samsung Moderator
Samsung Moderator
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Washers and Dryers

Hello, I get the frustrations and I would be happy to look into this. Could you send me a private message with the full model code, serial number, and also any transaction numbers that you may have here: PM Link


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