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Constellation

Samsung Washer Smoking

Hello.

 

I have a problem with my Samsung washing machine - The washing machine has started smoking after the wash cycle (drum was full of smoke when I opened the door).  (the spin cycle has also become very loud). 

 

Model Number: WF218ANB/XAA

 

Please advise if this is covered under warranty and how to get it fixed.

 

I see other people have the same issue, has anyone been able to resolve it?

 

thanks

John

 

 

2 REPLIES 2
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Constellation

Re: Samsung Washer Smoking

Hello,

I have had the same issue and would also like to know as I believe Samsung should take care of this issue as so many people are having the same problem with this machine and seems to need to be recalled.  If the machine is not recalled, we should be able to have this fixed under warranty as it is clearly a malfunction in the machine.  Samsung, please advise!!

Thanks, Laurie

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Samsung Moderator
Samsung Moderator

Re: Samsung Washer Smoking

@userzOTyJhd8DZ Please send me a private message with the full model and serial number of the washer so that I can look into this for you Smiley Happy  http://bit.ly/2sSxapD


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