I have been an avid Samsung customer, but not any longer. My dishwasher (6 yrs old) has died. The computer board has burned out along with the thermostat. I've gone through two washing machines, both had tub problems, one at 7 years, the other at 5 years. Many appliance repair shops don't even work on Samsung. All the above have not lived up to expectations and it's very expensive replacing appliances. I'm very disappointed in the quality of their product now. Samsung used to be an excellent product, but it seems now they are producing lemons. My new machines will not be Samsung.