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Original topic:

Samsung dryer DVG50R5400V/A3 drum cracked

(Topic created: 01-07-2023 09:56 PM)
smilevelvet
Astronaut
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Washers and Dryers

Hello,

I am very disaapointed and looking for a solution. My Samsung dryer was bought on 08/30/2019. After hearing a loud thump, when I checked inside the drum, I was shocked to see a big crack inside it.  And of course, the warrenty has expired. It is really a rip to see such an expensive appliance to fail inwith normal household use with 4 family members. 

Definitely staying away from Samsung next time. 

 

 

 

 

 

 

 

 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hi there, I definitely understand your concern with this. If you would like, you always have the option to reach out to any of the moderators here in a private message. We would be happy to review your case and provide any resolution options that may be available. Just be sure to include your model and serial numbers, and any ticket numbers you have received, in your private message to help us assist you quicker. 

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hi there, I definitely understand your concern with this. If you would like, you always have the option to reach out to any of the moderators here in a private message. We would be happy to review your case and provide any resolution options that may be available. Just be sure to include your model and serial numbers, and any ticket numbers you have received, in your private message to help us assist you quicker.