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Constellation

Samsung model WF45K6200AZ/A2 front load washing machine

Good afternoon,

 

My washing machine was working fine yesterday. (3 years old) This morning we started to do some laundry and the machine come on with all the lights and sound. However, when i select a cycle, it makes a noise then clicks a few times. After that it will lock (like normal) an make sound like normal. Then it will stop and unlock meanwhile the display and time remains on. Thoughts?

6 REPLIES 6
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Samsung Moderator
Samsung Moderator

Re: Samsung model WF45K6200AZ/A2 front load washing machine

I'm sorry to hear that, do you see any error codes or flashing lights on the washer? 


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Constellation

Re: Samsung model WF45K6200AZ/A2 front load washing machine

I do not. I had one error code yesterday but it was DC3 which was for the add door.

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Samsung Moderator
Samsung Moderator

Re: Samsung model WF45K6200AZ/A2 front load washing machine

Have you made sure that there was nothing caught in the dorr? Also, have you tried to power cycle the washer? 


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Constellation

Re: Samsung model WF45K6200AZ/A2 front load washing machine

Yes, i have checked the door. If you mean by power cycle, i did unplug it for about 10 mins and then plugged it back in.

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Samsung Moderator
Samsung Moderator

Re: Samsung model WF45K6200AZ/A2 front load washing machine

Can you send me a private message with your full model and serial number so that I may look into this for you? 


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Astronaut

Re: Samsung model WF45K6200AZ/A2 front load washing machine

@Paxton007I'm having the same issue my washer is about 3 1/2yrs old as well. I was just wondering if you were able to get this issue resolved. Personally I don't see anything wrong with the add door. 

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