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useri4eI1hRTWr
Asteroid

Samsung washer WF42H5200AF/A2

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My Samsung Washer WF42H5200AF/A2 does not spin or spins slowly, cycle takes a long time, never finishes or runs continuously, clothes come out soaking wet.

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Samsung Moderator
Samsung Moderator

Re: Samsung washer WF42H5200AF/A2

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Would you like us to set that up?  


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22 REPLIES 22
Samsung Moderator
Samsung Moderator

Re: Samsung washer WF42H5200AF/A2

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Can you confirm if you have tried all of the steps listed here: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=672561&modelname=WF4...


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useri4eI1hRTWr
Asteroid

Re: Samsung washer WF42H5200AF/A2

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I tried all the steps list but they did not help.
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Samsung Moderator
Samsung Moderator

Re: Samsung washer WF42H5200AF/A2

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If this is the case then service repairs would be recommended. 


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Samsung Moderator
Samsung Moderator

Re: Samsung washer WF42H5200AF/A2

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Would you like us to set that up?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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useri4eI1hRTWr
Asteroid

Re: Samsung washer WF42H5200AF/A2

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How do I get service for my washer WF42H5200AF/A2, it was purchase in October 2015.  I'm pretty sure it's the motor which is still under warranty. 

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useri4eI1hRTWr
Asteroid

Re: Samsung washer WF42H5200AF/A2

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This was not solved!! My washer is still broke and I requested service. The information that I received did not help. 

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userfTgXw5PV8w
Astronaut

Re: Samsung washer WF42H5200AF/A2

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samsung wf42h5600ap/a2 will not finish the spin cycle at the end of the wash.clothes are still soaking wet. It gets to 6 min and stays there.

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Black Hole

Re: Samsung washer WF42H5200AF/A2

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I am sorry to hear you are having this issue. Have you tried cleaning the debris filter, located on the front of the unit? 

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User2ndtoSafety
Constellation

Re: Samsung washer WF42H5200AF/A2

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 I have been experiencing the exact same issue. Washing clothes is taking an extraordinarily long amount of time it. I called the Samsung number, and they gave me suggestions which I followed . They did not help. We spent $100 for a repairman to come in. It is still broken. The machine is only three years old. It never moves on from the spin cycle. It is only 3 years old.  I am extremely disappointed.   Based on the comments I have read this afternoon, this is an inherent in this machine and it needs to be fixed by Samsung. I will not put any more money in fixing this machine.    I followed the customer service representatives advice, the drain is clean, the front mechanism has been cleaned out, the floor has been reinforced. It is a machine that's the problem. 

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