Original topic:

SmartThings Off

(Topic created: 05-15-2021 07:24 AM)
userlZP9SqCTI4
Astronaut
Options
Washers and Dryers

Hello,

 

Just bought a washer and dryer.  I connected them to the smartthings app.  However, after connecting them, the smartcontrol option stays in the off position.  When trying to toggle, it states “smart control is off.  Now only monitoring function is available “

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2 Replies
CommunityUser377
Astronaut
Options
Washers and Dryers
...
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SamsungTam
Samsung Moderator
Samsung Moderator
Options
Washers and Dryers

Please reach out directly to our SmartThings support team for assistance at 866-813-2404, or via email at support@smartthings.com.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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