Yesterday I thought the washer sounded off and a loud-ish baby (just bought the house, so maybe our 2nd load) but it's was working fine after that. Just came down to transfer a small load in the dryer and it smelled like burning rubber. Opened the washer and white smoke came out! Im assuming it's the belt? But I saw other comments but no solutions posted. Thoughts?? Washer is newer.
I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.