See my pictures at the very bottom. The mold was trapped under the plastic piece of the agitator. We pried off the metal piece and are going to attempt to use with just the plastic (after we clean it of course). This is absolutely ridiculous for a 2 year old washer.
Disgusting! I did the same thing to my machine today. (Ours is 2 years old as well). Over the last year, I've had a terribe issues with my sinuses & asthma. Makes sense now, I've been wearing moldy clothes & sleeping in moldy sheets. I will be replacing my machine ASAP.
Still no solution. Samsung immediately responded on here asking for my information. They said they needed to pass it to senior management and it's been radio silence ever since.