My washer does the same thing sometimes. I have to open it and move the clothes around. Then, restart. I think the washer thinks its 'unbalanced'. That seems to work for me every time.
I have the same problem. This is Piece of Junk. I will never buy Samsung.
Idiots does not understand simple thing.
Why the HELL IT HAS TO ADD WATER IN PURE SPIN CYCLE ? WATER SHOULD NOT COME IN PICTURE WHEN YOU SELECT JUST SPIN. I Just need full speed spin to drain water and this piece of Junk keep adding water.
Your QC department sucks. They did not test anything and leblled the Knob.
Repairs would be recommended if the troubleshooting was not successful. Could you send me a private message with the model and serial number of the washer?