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Samsung Moderator
Samsung Moderator

Re: Top load WA400 spins and rinses continuously

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Our apologies @Sean_T. I have reached back out to you via private message. Please follow up with me there. 

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JamieDas
Constellation

Re: Top load WA400 spins and rinses continuously

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Having an issue with my Samsung washer model no. Wa50f9a8dsp/a2 during spin cycle. It stops then refills with water constantly. Takes over 4 hours to do a load of laundry what do I do to fix this issue

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Samsung Moderator
Samsung Moderator

Re: Top load WA400 spins and rinses continuously

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@user39UUS5j5E1 Please send us a private message so that we can look into this for you: Link

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Samsung Moderator
Samsung Moderator

Re: Top load WA400 spins and rinses continuously

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@Sean_T I have reached out to you via private message, please follow up with me there. 

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Sean_T
Constellation

Re: Top load WA400 spins and rinses continuously

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I have replied Gill, thank you for reaching out. I have the recall repair scheduled tomorrow, and am hoping that allows me to get the warranty and have the real problem fixed, the unbalanced error and continuous refill issue. @SamsungGill

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userdsmBAfnjrk
Constellation

Re: Top load WA400 spins and rinses continuously

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Having the same problem as everyone else. It's ridiculous Samsung is making it customers go through all of this, for something that should clearly be a recall. 

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Nebula

Re: Top load WA400 spins and rinses continuously

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@userdsmBAfnjrk

I am sorry to hear that you are having this issue with your washer.  Please provide me with your complete model code and serial number to the link below and I will be glad to look into your issue.

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userzPJEs5SOlm
Constellation

Re: Top load WA400 spins and rinses continuously

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I'm having the same issue with my washer adding time to the timer and then starting to fill again. Can I use the SamsungCat link from Tuesday 9/4 to send a private message and get assistance?

 

Thank you

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userlBxquFJoCf
Astronaut

Re: Top load WA400 spins and rinses continuously

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Why is my machine doing this as well

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Samsung Moderator
Samsung Moderator

Re: Top load WA400 spins and rinses continuously

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Please send us a private message with your full model and serial number.  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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