Original topic:

Top load washer without shipping bolt?

(Topic created: 07-04-2021 01:36 AM)
usera7oZx6QHLB
Astronaut
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Washers and Dryers

Hi,

I purchased a WA45T3400 and installed the washer myself today. It was mentioned on the Samsung website that I have to remove shipping bolt on the back of top-load machines. However, I found no bolts. There are also no mention of shipping bolts in the user manual installation guide. The wrench and caps for removing and capping the holes are also not supplied.

 

I am just wondering if there are just no shipping bolts in this model? Maybe Samsung can update the shipping bolt webpage telling us which models don’t have it if that’s the case.

 

Thanks!

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1 Reply
SamsungJam
Community Manager
Community Manager
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Washers and Dryers

Hi!  Thank you for reaching out.  The top load models don't include shipping bolts.  I will make sure to forward your feedback accordingly and I apologize for any frustrations that this may have caused.  


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