Original topic:

Unable to register the washer using correct Serial Number and Model Number

(Topic created: 07-20-2021 09:02 AM)
userQcs5N7PBRv
Astronaut
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Washers and Dryers

Hello, 

 

I bought Washer and Dryer from Best-buy belonging to Samsung. I was able to register my Dryer but washer Serial number and Model Number complains ,"Not a Valid Model" I have been to best buy as well they reported correct Model Number and have asked to reach out to Best buy. 

 

Thanks,

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1 Reply
SamsungJam
Community Manager
Community Manager
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Washers and Dryers

I would happy to assist with that.  Could you send me a private message with your full model and serial number? We can see if we can figure out what's happening with the info so that we can hopefully help ease your frustrations a bit.   http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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