I bought Washer and Dryer from Best-buy belonging to Samsung. I was able to register my Dryer but washer Serial number and Model Number complains ,"Not a Valid Model" I have been to best buy as well they reported correct Model Number and have asked to reach out to Best buy.
I would happy to assist with that. Could you send me a private message with your full model and serial number? We can see if we can figure out what's happening with the info so that we can hopefully help ease your frustrations a bit. http://bit.ly/2ihPL97
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